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AVAILABLE

ARC-21W38

21.5" 11th Generation Intel® Core™ i3/i5/i7 Processors Fanless Rugged Touch Panel PC with IET Expansion

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Datasheet
  • 11th Generation Intel® Core™ i3/i5/i7 Processors
  • Full flat front panel with projected capacitive touch supports multi touch
  • One 260-pin SODIMM sockets supports up to 32GB DDR4 3200 SDRAM
  • 4 x USB3.2, 2 x COM
  • Dual Intel Gigabit LAN
  • 2 x M.2 slots (Key-B 2242/3042/3052, Key-E 2230)
  • Support Wi-Fi / BT / 4G / 5G (by option)
  • Wide voltage +12V ~ +24V input, ErP power
  • Available expansion for audio, USB, COM, HDMI, MPCIe, GPIO, CAN bus
  • IP65 compliant front panel, IP41 rear box
  • With panel mount kits included
  • TPM 2.0 function
  • Fanless operation from -10°C ~ 50°C (14°F ~ 122°F)
  • Introduction
  • Specification
  • Document
  • FAQ

ProductIntroduction

The ARC-21W38 represents the next evolution in Avalue's ARC series Panel PC, where ARC stands for Advanced Rugged Computing. This cutting-edge device is specifically crafted to offer versatile and cost-effective solutions tailored for demanding industrial sectors, including factory automation, rehabilitation equipment, KIOSK, and HMI applications.

Distinguished by its fanless design and robust aluminum casing, the ARC-21W38 boasts front IP65 and rear IP41 water and dust protection. It is powered by 11th Generation Intel® Core™ i3/i5/i7/Celeron Processors, supporting up to 32GB DDR4 memory to deliver outstanding performance while operating at ultra-low power levels. The device features an optimized PCAP and resistive touchscreen, a wealth of I/O options, and advanced wireless communication capabilities leveraging the latest technologies such as Wi-Fi 6E and Bluetooth 5.2.

In addition to its impressive specifications, the ARC-21W38 supports a 5G module via M.2 key-B 3052 with a SIM slot, making it an ideal choice for IoT applications that demand high-speed connectivity, low latency, and minimal power consumption. The ARC series further enhances flexibility with Avalue's unique IET interface, facilitating the easy expansion of additional I/O components, including isolation COM, LAN, GPIO, CAN Bus, and more through various types of IET modules for seamless I/O upgrades.

ProductSpecification

System Information

  • Processor

    11th Generation Intel® Core™ i3/i5/i7 Processors
    Intel® Core™ i3-1115G4E Processor, 6M Cache, up to 3.00 GHz
    Intel® Core™ i5-1145G7E Processor, 8M Cache, up to 2.60 GHz
    Intel® Core™ i7-1185G7E Processor, 12M Cache, up to 2.80 GHz

  • System Memory

    1 x 260-pin DDR4 3200MHz SO-DIMM up to 32 GB

  • I/O Chipset

    EC ITE IT8528E

  • Watchdog Timer

    H/W reset, 1sec. ~ 65535min. and 1sec. or 1min./step

  • H/W Status Monitor

    Monitoring CPU & system temperature and voltage

  • TPM

    Onboard NuvoTon NPCT754AABYX support TPM 2.0

  • SBC

    ARC-TGL

  • CPU Cooler (Type)

    Fanless heatsink

  • Other

    7 x Knockouts for antenna mounting
    *5 from rear cover + 2 from IET bracket

Expansion

  • Expansion

    1 x M.2 Key-B 2242/3042/3052 with SIM card slot
    Support SATA3 / PCIe & USB for LTE(4/5G) / NVMe(BOM option for PCIex 2)

    1 x M.2 Key-E 2230
    Support PCIe/USB/CNVi Wi-Fi/BT module

    1 x 80-pin IET interface

Storage

  • Storage

    1 x 2.5" Drive bay (7mm HDD restricted)

Display

  • Graphic Chipset

    Intel® Tiger Lake UP3 SoC integrated graphics
    supports optional dual display

  • Spec. & Resolution

    HDMI: Max. Resolution 4096x2160 @ 24Hz (optional by IET module)

Audio

  • Audio Codec

    Realtek ALC888S

  • Speaker Output

    2 x 2W

Ethernet

  • LAN Chipset

    1 x Intel® I219LM Gigabit Ethernet PHY
    1 x Intel® I225LM 2.5 Gigabit Ethernet

  • Ethernet Interface

    Intel® I219LM : 10/100/1000 Base-Tx GbE compatible
    Intel® I225LM: 10/100/1000/2.5G Base-Tx GbE compatible

Power Requirement

  • DC Input

    +12V ~ +24V

  • DC Input Connector

    Lockable DC Jack (default)
    Optional for phoenix connector

  • ACPI

    Single power ATX support S0, S3, S4, S5 and ACPI 3.0 compliant

Software Support

  • OS

    Win10 / Win11 / Linux

Certification

  • Certification Information

    CE / FCC Class B / VCCI

Panel

  • LCD Size

    21.5", 16:9

  • Display Type

    Full HD

  • Resolution

    1920 x 1080

  • Pixel pitch

    247.95um(H) x 247.95um(V)

  • Luminance

    500 cd/m²

  • Contrast ratio

    1000

  • Viewing angle

    89 (U), 89 (D), 89 (L), 89 (R)

  • Response time

    14 ms

  • Backlight

    LED

  • Touch Type

    Projective capacitive multi-touch up to 10 points

  • Touch Light Transmission

    89 %

  • Touch Controller

    USB touch (EETI)

External I/O

  • USB Port

    4 x USB 3.0

  • LAN Port

    2 x RJ-45

  • COM Port

    1 x RS-232/422/485
    1 x RS-232

Internal I/O

  • SATA

    1 x SATA III

System Control

  • LED Indicator

    HDD LED, power LED

Mechanical & Environmental

  • Operating Temp.

    -10°C ~ 50°C (14°F ~ 122°F)

  • Storage Temp.

    -20°C ~ 60°C (-4°F ~ 140°F)

  • Operating Humidity

    40°C @ 95% Relative humidity, non-condensing

  • Dimension (W x L x H)

    538.05 x 341.05 x 64mm

  • Weight

    7.3 Kg

  • Vibration Test

    With SSD/M.2 SSD : 3Grms, IEC 60068-2-64, random, 5 ~ 500Hz, 30mins/axis

  • Shock Test

    Operating with SSD/M.2 : MIL-STD-810G, method 516.6, procedure I, functional shock=20G

  • Drop Test

    ISTA 2A, IEC-60068-2-32 Test:Ed

  • IP Rating

    Front panel IP65
    Back cover IP41

  • Mounting Kit

    Wall / Stand / VESA 75mm x 75mm, 100mm x 100mm
    Panel mount with mounting kits

  • Power Mode

    AT/ATX (ATX is default)

  • System Fan

    Fanless

  • Construction - Front

    Die casting with cover lens

  • Construction - Rear

    Black die casting

Component

  • Adapter

    Input: 100 ~ 240Vac/ 50 ~ 60Hz
    Output: 120W adapter (24V @ 5.0A adapter) AC-DC adapter

Ordering Information

  • Ordering Information

    ARC-21W38-57E-B1R
    21.5" 1920x1080 Industrial Touch Panel PC, ErP Design, PCAP Multi Touch(ALC888S)
    11th Gen Intel Core i5-1145G7E 1.50 GHz CPU/2GLAN/2COM/4USB/SPK/12~24V input/24V Adapter

    Optional IET Module list:

    ACC-ARC-USB-01R
    4 x USB 3.0 IET module for ARC-1535/38

    ACC-ARC-AUDIO-01R
    HDMI + 5.1 CH audio IET module for ARC-1535/38

    ACC-ARC-MPCIE-02R
    HDMI + MPCIE w/SIM IET module for ARC-1535/38

    ACC-ARC-COM-01R
    2 x Isolated RS-232 IET module for ARC-1535/38

    ACC-ARC-COM-02R
    3 x RS-232 IET module for ARC-1535/38

    ACC-ARC-COM-03R
    2 x RS-232 + USB IET module for ARC-1535/38

    ACC-ARC-COM-04R
    2 x RS-232 + LAN IET module for ARC-1535/38

    ACC-ARC-GPIO-01R
    12-bit GPIO + 2-pin CAN bus IET module for ARC-1535/38

    ACC-ARC-OBDII-01R
    OBDII - CAN bus IET module for ARC-1535/38 (OBDII/EOBD for small vehicle)

    ACC-ARC-OBDII-02R
    OBDII - CAN bus IET module for ARC-1535/38 (J1939J1708 for large vehicle)

    ACC-ARC-OBDII-03R
    OBDII - CAN bus IET module for ARC-1535/38 (ISO15765-4 for special large vehicle)

    E1702031833R
    USA Power Cord

    E1702031000R
    EU Power Cord

    E1702031834R
    Japan Power Cord

    E1702031830R
    UK Power Cord

    E1702031831R
    Australia Power Cord

  • Chipset
    1
  • Audio
    1
  • Graphics
    1
  • LAN
    1
  • Design Document
    1
  • Manual
    1
  • Other Driver
    2
  • ME
    1
  • All
  • Windows 11 64bit
  • Windows 10 64bit
    •

    Chipset

    Total 1 Files

    No.
    Release Date
    Title、Description
    Operating System
    Document
    Download
    2023-11-24
    2_Intel Chipset-10.1.18698.8258-Public-MUP
    2_Intel Chipset-10.1.18698.8258-Public-MUP
    • Windows 11 64bit
    • Windows 10 64bit

    Audio

    Total 1 Files

    No.
    Release Date
    Title、Description
    Operating System
    Document
    Download
    2023-12-22
    2_2_Realtek HD Audio-Win7_8_81_10_R279
    Version: 8_81_10_R279
    • Windows 11 64bit
    • Windows 10 64bit

    Graphics

    Total 1 Files

    No.
    Release Date
    Title、Description
    Operating System
    Document
    Download
    2023-12-22
    2_Intel VGA Win10_64_27.20.100.9805
    Version: 27.20.100.9805
    • Windows 11 64bit
    • Windows 10 64bit

    LAN

    Total 1 Files

    No.
    Release Date
    Title、Description
    Operating System
    Document
    Download
    2023-12-22
    2_Intel LAN Win10_64_26_3
    Version: 64_26_3
    • Windows 11 64bit
    • Windows 10 64bit

    Design Document

    Total 1 Files

    No.
    Release Date
    Title、Description
    Operating System
    Document
    Download
    2024-06-26
    ARC-21W38_ system drawing

    Manual

    Total 1 Files

    No.
    Release Date
    Title、Description
    Operating System
    Document
    Download
    2024-11-27
    ARC-21W38 2nd Quick Reference Guide

    Other Driver

    Total 2 Files

    No.
    Release Date
    Title、Description
    Operating System
    Document
    Download
    2023-12-22
    RST_PV_18.6.1.1016.2_20H2_21H2
    Version: 18.6.1.1016.2_20H2_21H2
    • Windows 11 64bit
    • Windows 10 64bit
    2023-11-24
    2_2_RENESAS-USB3-Host-Driver-30230-setup
    2_2_RENESAS-USB3-Host-Driver-30230-setup
    • Windows 11 64bit
    • Windows 10 64bit

    ME

    Total 1 Files

    No.
    Release Date
    Title、Description
    Operating System
    Document
    Download
    2023-12-22
    2_Intel_ME_Win10_64_ME_15.0.10.1574
    Version: 15.0.10.1574
    • Windows 11 64bit
    • Windows 10 64bit

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